At Ingilosi Art, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
We collect personal information to process your orders and provide you with the best possible service. The types of information we may collect include:
- Personal Information: Your name, email address, phone number, billing and shipping addresses.
- Payment Information: Payment details are processed securely through third-party providers like PayFast. We do not store your credit card or banking information.
- Order History: Information about the products you have purchased, including order dates and amounts.
- Cookies and Tracking Data: To enhance your browsing experience, we may collect cookies and other tracking data related to your visit to our site. This helps us analyze site traffic and tailor our content.
How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and delivery.
- Communication: To contact you regarding your order, or for customer support, including email updates and notifications.
- Marketing: With your consent, we may send you marketing emails about new products, special offers, and promotions. You can opt out at any time.
- Website Improvement: To analyze website traffic, improve our offerings, and enhance the user experience.
Data Security
We take the security of your personal information seriously. Our website uses Secure Sockets Layer (SSL) encryption to protect your data during transmission. Payment information is processed securely by trusted third-party providers like PayFast, and we do not store your sensitive payment details.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Courier services like Courier Guy for delivery purposes.
- Payment Processors: PayFast for processing payments securely.
- Legal Requirements: If required by law to disclose your information to comply with legal obligations.
Your Rights
You have the right to:
- Access and Update Your Information: You can update your personal information by logging into your account.
- Request Deletion: You may request that we delete your personal information unless we are required to retain it for legal or contractual reasons.
- Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via our website or email.
Contact Us
If you have any questions about our Privacy Policy or how we handle your personal information, please contact us at:
Email: Ingilosi.Nicolette@gmail.com
Phone: +27 386 9973